Terms And Conditions - Prestige Private Plates

Introductions & Definitions

1.1 The PrestigePrivatePlates.co.uk website is owned and operated by Prestige Private Plates Ltd, hereafter referred to as “PrestigePrivatePlates”, PrestigePrivatePlates.co.uk ” or “the Company”. Prestige PrivatePlates Ltd is registered in England & Wales. Our registered office is at: The Copse, Northorpe Road, Spalding, PE114XU. Our company registration number is 12622758

1.2 Use of the PrestigePrivatePlates.co.uk website and/or all online and offline services of PrestigePrivatePlates.co.uk(including telesales services and our Internet social networking pages and channels) are subject to these Terms and Conditions (hereafter referred to as “the Terms”), and by using the site or services you agree to be bound by these Terms.

1.3 You may make a copy of these Terms for your reference. The Terms are a legal agreement between you and us and can only be modified with our consent. We may improve or revise these Terms at our discretion by changing them on this website. The version of these Terms that is current, and thus displayed at the time of your visit, will apply whenever you use this website or our services.

1.4 The term “donor” refers to the seller of a registration – i.e. the party who owns the entitlement to display the registration upon his/her vehicle, and who will transfer that right to PrestigePrivatePlates.co.uk or the purchaser upon completion of a registration sale.

1.5 The term “recipient” refers to the buyer of a registration – i.e. the party to whom entitlement to display the registration upon his or her vehicle is transferred upon completion of a registration sale.

1.6 Depending upon context, the term “customer” may refer to a donor or recipient as defined in paragraph 1.4 & 1.5 above, or to any other purchaser of PrestigePrivatePlates.co.uk products or user of PrestigePrivatePlates.co.uk services.

1.7 These Terms are the whole agreement between you and us. If a court should decide that any part of these Terms is invalid and/or cannot be enforced, that particular element of these Terms will not apply, but the rest of these Terms will remain in force. Any waiver or exception made at PrestigePrivatePlates.co.uk discretion shall be made without prejudice to these Terms. It shall not be deemed a continuing waiver or exception, nor shall it be deemed to set a precedent.

1.8 English law shall apply to these Terms. You irrevocably agree that the courts of England & Wales will have exclusive jurisdiction to settle any dispute which may arise out of, under, or in connection with these Terms and for those purposes irrevocably submit all disputes to the exclusive jurisdiction of the English & Welsh courts.

Selling A Registration T&Cs | PrestigePrivatePlates

i) The person selling the registration mark shall hereafter be known as ‘the Donor’.

ii) The vehicle registration mark referred to on the front of the agreement shall hereafter be known as ‘the Registration Mark’.

iii) Prestige Private Plate Limited shall hereafter be known as “Prestige private plates”

1. Prestige Private Plates shall advertise and handle the entire transfer legalities and all paperwork involved in the transfer Free of charge,

provided the donor complies with his/her obligations as set out in these terms and conditions

2. The donor may cancel this agreement at any time giving 7 days notice in writing using any of the following methods:

By recorded delivery to: Prestige Private Plates, The copse, Northorpe road, Spalding, PE114XU.

By email to [email protected]

3. Prestige Private Plates allow you to state how much you want to achieve for your registration, prestige private plates adds a commission on & is added onto your asking price. so will be charged to the “buyer” prestige private plates will advise you if we think your asking price is too low/high. Subject to market conditions Prestige Private Plates may contact you to discuss close offers made by a third party if appropriate. Payment shall be made in full after the transfer procedure has been completed and all documents have been acquired from the Department for Transport. Completion is indicated by notification to Prestige Private Plates of the replacement mark for the donor vehicle. Payment will be made upon receipt of a copy (by fax or post) of your new V5 (Log Book). Where the mark is held on a certificate, payment will be made when the registration mark has been assigned to the recipient vehicle and proof of the same has been acquired from the DVLA.

4. The donor vehicle must be able to qualify for a cherished transfer. The donor undertakes to provide Prestige Private Plates with necessary vehicle documents when requested. Documents should be supplied immediately to facilitate a speedy transfer but in any event no later than 21 working days from the date they were first requested.

5. It is the responsibility of the donor to inform Prestige private plates in writing if the registration mark is no longer available for sale. The donor must make it known if he/she wishes to withdraw the registration mark from sale, or if the vehicle or the registration mark is sold or stolen before it is sold by Prestige private plates (see 2 for cancellation options).

6. The agreement is deemed to be entered into at Prestige Private Plates premises.

7. Outright Cash purchases. Prestige Private Plates may consider an outright cash purchase for the registration mark.

8. Disclaimer. prestige private plates will not accept liability for any losses incurred by the donor arising from delays caused by the slow arrival of documents from the buyer or the failure of the buyer to conclude the transaction.

9. You Must Check whether the registration document states that the registration mark is non-transferable. If it does, then the registration mark cannot be transferred or retained. Subsequently the registration mark does not comply with these terms and conditions.

10. Please also ensure that the following conditions for the transfer and retention schemes can be complied with. These conditions are as follows:

Vehicles must be available for inspection. The inspection helps to verify entitlement to the registration mark being transferred / retained. Both the donor (the vehicle giving up the registration mark) and the recipient (the vehicle receiving the registration mark) may be called for inspection.

Vehicles must be subject to MOT / HGV test. Non-testable vehicles such as agricultural tractors and milk floats, for example, are outside the scope of the schemes. Only testable vehicles can participate in transfers and retentions and valid test certificates must be sent with applications.

11. Replacement registration document(s) showing the changed registration mark(s) will be sent out from the Department For Transport to the keeper(s).

12. Our commission varies depending on the price of the registration you are selling, this price will be added on-top of your asking price:

Commission Fees:

£500-1500 (30%)

£1500-5000 (20%)

£5000-10000 (15%)

£10,000-£50,000 (12.5%)

£50,000-£100,000 (10%)

£100,000 + (7.5%)

(We Also add the £80 DVLA Transfer fee to the final sale price. this is payable to the “seller” If the “sellers” registration is on a vehicle. Otherwise the the £80 will be deducted to the final sale price.

Buying A Registration T&Cs | PrestigePrivatePlates

2.1 We sell registration marks owned by clients and our own stock. Vehicle registration numbers must be correctly displayed on your vehicle number plate we have images that show the registration showed in a manor which is for illustrative purposes only, they will need to be spelled and spaced in the correct ‘legal’ manor which will be in the title and description in brackets(). It is an offence to rearrange them to make them look like names or words or to alter them in any manner that makes the vehicle registration number difficult to read or identify, please check full description on each post to see how the plate should be legally spaced also will be in brackets on every item! Private registration plates can only be assigned to a vehicle which is registered, or about to be registered in mainland Britain and which is an appropriate age to receive the registration number. At the time of assignment the vehicle must be licensed, of a testable type and have a test certificate in force, if applicable. Once you have assigned your number it may be transferred to another vehicle subject to the DVLA’s transfer rules. It is an offence to mis-represent the registration in any way. You can make your car seem older than it actually is but you are not allowed to make it look newer. For example you cannot put an 11 number plate on a 07 plate car. Fancy or decorative fonts are also not allowed on car registration plates. You are allowed to put a UK or EU flag on the side of the car registration plate, but other symbols such as logo or football teams emblems are not permitted. Standard font and a 3D variation are the only fonts allowed to be displayed on a legal car registration plate. The correct size and spacing of characters on car registration plates is also very important, guideline on this can be found on registration plates section of this website. This can also ensure that you are not pulled over by the police for incorrect/illegal displaying of your car registration number plate.

2.2 The purchaser of a registration mark is required to submit the correct documentation via post or scanned copy via email if they require PrestigePrivatePlates.co.uk to transfer the registration mark onto their vehicle. If the vehicle documentation is incorrect in any way, PrestigePrivatePlates.co.uk reserves the right to place the registration mark on a retention document and supply in this format (where practicable).

2.3 Any registration mark supplied on a DVLA V750 Certificate of Entitlements/DVLA V778 Retention Documents to the purchaser will need to be transferred to a vehicle by the expiry date of the certificate. This will be the responsibility of the purchaser.

2.4 Most DVLA V750 Certificate of Entitlements and DVLA V778 Retention Documents supplied direct to the customer by can be extended by PrestigePrivatePlates.co.uk .It is the customer’s responsibility to ensure that Prestige Private Plates can extend the DVLA V750 Certificate of Entitlements or the DVLA V778 Retention Document at time of purchase. If the certificate is one that can be extended, there will be a fee of £40 payable to Prestige Private Plates LTD to extend the certificate for 10 years, which will need to be paid before the certificate expires. There is now no DVLA cost to renew a DVLA V750 Certificate of Entitlements or a DVLA V778 Retention Documents.

2.5 All registration marks can be supplied on a DVLA V750 Certificate of Entitlements or DVLA V778 Retention Documents usually within 5-7 working days of full payment being made and cleared by the customer. Some registration numbers on DVLA V750 Certificate of Entitlements or DVLA V778 Retention Documents can take up to 4-6 weeks. In the rare circumstances, a transfer could take up to 12 weeks. Although we do often give you an idea of timescale for transfer to be completed at the point of sale this can vary due to unforeseen circumstances and the DVLA. It should be understood that where we are advertising a mark for a private seller, the mark is held by the seller until the transaction is complete, and not by PrestigePrivatePlates.co.uk, thus slow action on the part of the seller may occasionally cause delay. If we are unable to complete a transfer within 12 weeks of receipt of cleared funds and correct documentation from the purchaser, a full refund of all monies paid will be made upon request.

2.6 Once a transfer has been authorised by the DVLA in Swansea PrestigePrivatePlates.co.uk, disavows, and is free from, all liabilities regarding the mark in question.

2.7 The transfer is carried out in accordance with the DVLA rules and issue of a new V5C bearing the new registration number shall be conclusive proof of a successful transfer.

2.8 Some registration marks are subject to VAT. All registration marks sold are subject to a DVLA transfer fee of £80.

2.9 Any full or part payment taken on a registration mark is non-returnable (unless the transfer cannot proceed due to the default of the donor or failure of the transfer at DVLA in Swansea). If part payment is taken at the point of sale the balance will be due within 7 days unless alternative payment arrangements were made and confirmed by PrestigePrivatePlates.co.uk in writing. Failure to pay the balance within the time limits may result in the forfeit of any monies paid and the registration mark will be placed back on the market.

2.10 All registration marks are sold subject to availability and although PrestigePrivatePlates.co.uk checks the availability of every registration mark before advertising and selling, we cannot accept responsibility should the registration become unavailable due to error, default or action on the part of a donor, or in the unlikely event of failure of the transfer at DVLA. In these circumstances PrestigePrivatePlates.co.uk will try and find a suitable replacement registration mark or refund the purchaser in full. Liability will be limited to a full refund. In cases where failure is in some way due to the fault of the purchaser, no liability will be accepted and no claims for damages, interest on monies paid or any other expenses will be entertained.

2.11 Prestige Private Plates Supply “Show Plates” These Are NOT For Road Use and strictly only for show purposes only.

SUPPLY OF ACRYLIC NUMBER PLATES & KEYRING’S:

Once the Purchaser’s order has been placed and payment secured, the plastic plates (if ordered) will be produced. As these are unique items built upon the Purchaser’s request, the Company cannot offer a refund or exchange if the Purchaser changes their mind. By agreeing to proceed, the Purchaser is waiving their rights under the Consumer Contract Regulations (formerly the Distance Selling Regulations). The number plates will be made to strict legal guidelines, with no exceptions.
The Company is DVLA Registered Number Plate Suppliers. To keep in line with the current legislation that covers manufacturers of number plates, the Company will need to see proof of identity (as outlined by the DVLA) before it can dispatch the Purchaser’s plates. The Company will request sight of such a document in the Purchaser’s postal confirmation.
The Company will only supply the number plates when it has both
i) notification from the DVLA of the registration’s successful Transfer or Retention to an appropriate certificate and
ii) valid proof of identification as per item 2 above. The Company will then email the Purchaser with confirmation of dispatch.
The Company is keen to uphold the laws relating to the correct display of vehicle Registration Marks and reminds Purchasers that they should not buy such marks with the intention of miss-spacing or misrepresenting them on their number plates. The Company will not entertain any claims by Purchasers for refunds or compensation due to the confiscation of vehicle Registration Marks or fines by the Government for them breaking these laws. Similarly, the Company can only supply road-legal number plates using the correct fonts and character spacing. Illustrations of number plates provided on the Company website are for guidance only. Physical number plates provided by the Company will bear the company details and those of the manufacturer, in accordance with the law.
The Company supplies the physical plastic ‘number plates’ or ‘licence plates’ as a separate customer option. The Purchaser agrees to not display these new licence plates until a replacement V5 Registration Certificate or other DVLA document bearing the new Registration Mark is received.
All licence plates are dispatched using Royal Mail’s First Class postal service unless otherwise agreed. Royal Mail states that their service allows for delivery within 7 days of posting. The Company will send email notification to the Purchaser on the day of dispatch.
The Customer must contact the Company within 21 days of dispatch if the plates have not been delivered or if there is a problem with the plates. The Company will not be able to replace plates if notified after this time.
If the Purchaser is allowed to cancel their order of a newly issued registration mark by the DVLA and has also ordered number plates to match, then no refund can be given for these as they are manufactured immediately upon receiving the Purchaser’s instruction. Furthermore as the cancellation will mean that the Purchaser no longer has any legal right to the number plates they have ordered, then the Purchaser understands and agrees that these must be destroyed, or if they have not yet been dispatched, that they will be withheld to uphold the law.
- Prestige Private Plates Supply “Show Plates” These Are NOT For Road Use and strictly only for show purposes only. Use of these on the road may lead to confiscation of your registration, we will NOT be held liable under any circumstances

WE DO NOT ACCEPT RETURNS OR CANCELLATIONS:

Under the terms of the Distance Selling Regulations, rules regarding cancellation and return under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 do not apply to a personalised product or service (such as a right to display a particular vehicle registration or number plate) our service therefore begins immediately upon receiving an order from the customer (either via Buy It Now or your Best Offer being accepted) subsequently there is NO COOLING OFF PERIOD whatsoever, the transaction CANNOT be reversed, cancelled or exchanged and no refund can be given either in part or full, it therefore follows that you should not agree to purchase if you are not sure that you want to buy in the first place.

2.12 Prices may be subject to change without notice.

2.13 Although PrestigePrivatePlates.co.uk makes every effort to ensure that advertised prices are correct, we acknowledge that occasional errors could occur. If a customer purchases a registration mark that is subsequently found to be incorrectly priced, Prestigeprivateplates.co.uk’s liability will be limited to a full refund of any monies paid.

2.14 Use of the website’s “Buy Online” facility does not guarantee price or availability of your chosen registration number.

2.15 By completing and submitting the electronic order form (or proceeding through the ‘checkout process’) you are making an offer to purchase

goods which, if accepted by us, will result in a binding contract. Neither submitting an electronic order form or completing the checkout process constitutes our acceptance of your order.

2.16 Please Note That The Actual Legal Way To Display Your Registration Will Be In Brackets ‘()’ In The Title And The Also Description. Our Images Are For Illustrative Purposes Only We Will Not Be Held Liable For Any Illegally Misprinted Registrations.

3. PRICE MATCH POLICY

3.1 PrestigePrivatePlates.co.uk will endeavour to match or beat a price quoted by another independent dealer for an identical or similar registration mark. Price matching will only be considered before and at the time of transaction. Price matching will not be applied retrospectively once a transaction is complete.

3.2 While we will make all reasonable efforts to match or beat a competitor’s price, there may be instances where we would be unable to do so without pecuniary loss. It is our policy not to match prices in such instances.

4. GENERAL TRANSFER TERMS.

4.1 It is illegal to display a new registration mark before its transfer is completed and authorised by the DVLA in Swansea.

4.2 Vehicles to which registrations are to be transferred to must be taxed and have valid MOT or GVT (Goods Vehicle Test) certificates where applicable.

4.3

i) Prestigeprivateplates.co.uk will usually be the grantee or the original purchaser on the DVLA V750 Certificate of Entitlements or DVLA V778 Retention Documents for numbers that we supply to recipients on certificate. The recipient will be the nominee. Changes must be made via PrestigePrivatePlates.co.uk .The registered keeper will assume control over the registration when the registration is assigned to a vehicle.

ii) There are no longer any charges made by the DVLA for amendments to the certificate (name changes or extensions). However, if your DVLA V750 Certificate of Entitlements or DVLA V778 Retention Document needs amending, there will our administration fee of £40.

ii) All DVLA V750 Certificate of Entitlements or DVLA V778 Retention Documents purchased after 9th March 2015 will be valid for a maximum of 10 years. After this time they will need to be extended by DVLA (through us as grantee).

4.4 Although you can purchase a registration that is newer than your vehicle, you cannot display a number plate on a vehicle that makes that same vehicle appear newer. Please note that numbers cannot be cancelled or changed and it your responsibility to purchase a registration mark that is suitable.

4.5 If you have a complaint regarding our website or our service, then please write to The Director, Prestige Private Plates Ltd, The Copse, Northorpe Road. Spalding, PE114XU. stating your issues. Please have relevant names, dates and times included in your correspondence. We aim to respond within 10 working days. Our terms are subject to change without prior notice.

Customer Complaint Procedure

If you require clarification regarding any aspect of your private plate purchase, or if you have any queries, these can be addressed immediately over the telephone, during office opening hours; our friendly, fully-trained, customer advisors will do their best to help you and resolve any issues.

If you would like to make a formal complaint, we request that you do so in writing, either by email or letter, so that we can fully and accurately investigate your case. Please give us the main points of your case as well as the Registration Mark and the names of any personnel you may have already dealt with.

We aim to acknowledge formal complaints within 24 hours of receipt, Monday to Friday and to respond within 10 working days. In complex cases, we will ensure updates are sent every 10 working days until resolution. The formal complaint will be dealt with by a Manager or senior member of our personnel. Our written responses will include point by point coverage of your complaint as well as listing the outcomes of any necessary internal investigations and any actions taken.

In the unlikely event that we are unable to resolve the case to your satisfaction, we reserve the right to employ the services of an independent mediator or arbitrator to assist us.

The email address for formal complaints is [email protected].